Terms of service


Terms of Service

Last updated: 13 August 2026

Overview

This website is operated by Sooki Pty Ltd (“Sooki”, “we”, “us”, “our”).

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this site.

If you do not agree, you may not use our website or services.

We may update these Terms at any time. Continued use of the site means you accept any changes.

Our store is hosted on Shopify Inc.


1. Use of Website

You agree not to use this site for any unlawful purpose or to violate any applicable laws.

You must not attempt to interfere with the security or functionality of the website.

We may refuse service to any person at any time.


2. Products & Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or remove items at any time without notice.

We make every effort to display product information accurately, but we do not guarantee that descriptions, colours, or images are error-free.


3. Pricing & Orders

Prices are subject to change without notice.

We reserve the right to cancel or refuse any order at our discretion, including where pricing or product information is incorrect.

You agree to provide accurate and complete order and account information.


4. Returns & Refunds

Returns and refunds are governed by our Returns Policy.

We do not offer refunds for change of mind.

Nothing in these Terms excludes your rights under Australian Consumer Law.


5. Third-Party Services

We use third-party providers (including Shopify, payment gateways, shipping and marketing services) to operate our business.

We are not responsible for third-party websites, tools, or services.


6. Personal Information

Your personal information is handled in accordance with our Privacy Policy.


7. Liability

To the maximum extent permitted by law, Sooki is not liable for any loss, damage, or injury arising from use of our website or products, except where required under Australian Consumer Law.


8. Intellectual Property

All content on this website, including branding, images, text, and design, is owned or licensed by Sooki and may not be used without permission.


9. Governing Law

These Terms are governed by the laws of South Australia, Australia.


10. Contact

For any questions about these Terms, contact us at:

Sooki Pty Ltd
enquiries@sooki.com.au


If you want next step, I can also:

  • align your Returns + Privacy policies so they all match this tone perfectly
  • or create a super short “checkout-friendly” version customers actually read
  • or do a full Shopify policy audit so everything is consistent and legally tight

Just tell me 👍